With the prospect of a post BREXIT trade deal looking unlikely at this late stage, the team at Phoenix Aromas Europe have been working behind the scenes, and would like to take a moment to update you on our plans.
Throughout this whole process, our main goal has been to mitigate any potential interruption to your supply chain and to ensure that any orders placed with Phoenix are executed in the best possible manner.
Fully Stocked Facility in Germany
As ever, our commitment to anticipate market changes, rather than react to them, means that Phoenix Aromas GmbH, our facility in Germany, has been set up and fully stocked over the past year in preparation to supply products to our customers.
We will stock products in Germany as we do in the UK and execute orders from our Frankfurt facility to ensure that, despite Brexit, you will receive the same excellent service you enjoy today from the UK team.
Heading up Operations in our Frankfurt facility is Nico Battiston. He and his team will be working closely with the UK Operations team, however your current Account Manager, Customer Service contact and Regulatory personnel will all remain unchanged. This will allow a seamless transition should you need to order from Phoenix Germany instead of the UK.
What to do next
Our Account Managers have all the details available for our customers to set up Phoenix Aromas GmbH as a supplier in your systems, and more details can also be found in our full Brexit update guides below.
We would also like to take this opportunity to thank you for your custom in 2020 and we look forward to welcoming your orders, from our global locations, in 2021.